Account Manager – MSP Experience

Account Manager (Mid-Level)
Are you looking for a career where you can learn, grow and maximise your earning potential? We’re seeking an ambitious and Account Manager with managed service providers (MSP) experience to manage key client relationships and drive growth. Join our client's dynamic team within the fast-paced world of managed service providers (MSP) and multi-cloud solutions.

Responsibilities as an Account Manager:

• Serve as the main point of contact for assigned clients, ensuring satisfaction and understanding their business needs.
• Identify and pursue opportunities for account growth, collaborating with sales and marketing teams.
• Oversee service delivery, ensuring SLAs are met and resolving any issues swiftly.
• Prepare and present performance reports, analyzing data to improve service offerings.
• Manage contract renewals and assist with negotiations to align with client and company goals.

About You:

• 1-2 years of experience in account management or sales within the technology sector.
• Experience with MSP or multi-cloud environments is a must.
• Experience with cybersecurity will be a big plus. 
• Strong communication skills with a proven ability to build and maintain relationships.
• Highly organized with an ability to manage multiple accounts and deliver exceptional results.
• Proficiency in CRM tools and Microsoft Office, with an analytical mindset.

What We Offer:

• Competitive salary with growth opportunities.
• A supportive, collaborative culture with access to the latest industry technology.
• Flexible working model (hybrid), promoting work-life balance.
• A chance to be part of an innovative, fast-growing environment.

Apply now or send your cv to paula.coffey@e-frontiers.ie